Claims Audits and Consulting
TECUM has assisted a number of clients by performing claim audits to determine the level of service being provided by their claims personnel. A claims audit consists of a detailed file review process which is the best method for determining how well clients are managing their cases and firms.
Claim service providers can benefit by having an independent (outside service) perform such an evaluation. This type of independent review also will insure consistency between various offices and across regions. It can also be used to develop a new internal audit procedure and program. Often, clients provide members of their own staff to work with TECUM during claims audits. We welcome the participation of our clients in any audit process.
TECUM has consistently been able to assist clients in accomplishing their primary objectives, whether it had a narrow scope such as due diligence or more far reaching purposes such as detection of pending quality problems, identification of reserve issues and inadequacies, and evaluating the effectiveness of litigation management.
TECUM has also conducted audits of TPA's and claim departments for corporate clients who want to know how well their claims are being handled. More and more corporate clients want to know they are getting the level of service they are being promised and paying for.Nationwide legal claims audits, fees / bills cost control, litigation support software, law firm / attorney referral services, expert witness for workers compensation, intellectual property, construction defect, and more!